Re: [boost] [EXTERNAL] [Boost-users] MS controlled email domains - not going to work

Subject: Re: [boost] [EXTERNAL] [Boost-users] MS controlled email domains - not going to work
From: Belcourt, Kenneth (kbelco_at_[hidden])
Date: 2017-07-20 19:45:31

> On Jul 20, 2017, at 1:23 PM, Michael Caisse via Boost-users <boost-users_at_[hidden]> wrote:
> 
> The irony in sending this message is that the people who need to see it
> probably wont get it.
> 
> We are having trouble with hotmail.com, live.com, msn.com, and
> outlook.com. Microsoft is filtering the dedicated IP address used by the
> mail lists and most recently has responded with:
> 
>  Not qualified for mitigation
>  [ip address]
>  Our investigation has determined that the above IP(s) do not qualify
>  for mitigation. These IP(s) have previously received mitigations from
>  deliverability support, and have failed to maintain patterns within
>  our guidelines, so they are ineligible for additional mitigation at
>  this time.
> 
> We have tried to explain multiple times that the IP address has a new
> owner but we seem to be stuck in almost an auto-response loop. We will
> continue to try and get service unblocked; however, I would recommend
> that you dump your MS controlled accounts for Boost mail lists and use
> another service.

I’ve been having this problem, thanks for the update.

Noel Belcourt