[Boost-users] MS controlled email domains - not going to work

Subject: [Boost-users] MS controlled email domains - not going to work
From: Michael Caisse (mcaisse-lists_at_[hidden])
Date: 2017-07-20 19:23:50

The irony in sending this message is that the people who need to see it
probably wont get it.

We are having trouble with hotmail.com, live.com, msn.com, and
outlook.com. Microsoft is filtering the dedicated IP address used by the
mail lists and most recently has responded with:

  Not qualified for mitigation
  [ip address]
  Our investigation has determined that the above IP(s) do not qualify
  for mitigation. These IP(s) have previously received mitigations from
  deliverability support, and have failed to maintain patterns within
  our guidelines, so they are ineligible for additional mitigation at
  this time.

We have tried to explain multiple times that the IP address has a new
owner but we seem to be stuck in almost an auto-response loop. We will
continue to try and get service unblocked; however, I would recommend
that you dump your MS controlled accounts for Boost mail lists and use
another service.

michael

-- 
Michael Caisse
Ciere Consulting
ciere.com