Re: [boost] Re: [administrative] Formal Review Process

From: Thomas Witt (witt_at_[hidden])
Date: 2004-01-27 01:12:43

Beman Dawes wrote:

> At 06:30 PM 1/25/2004, Jeff Garland wrote:
> 
>  >Finally, it seems to me the real solution is to either split the 
> duties or
>  >find another review wizard volunteer.  I'm willing to spend a couple 
> hours
>  >a month on this if it would help...
> 
> The most frustrating thing I ran into as review wizard was lining up 
> review managers. I'd send an email to the top one or two in the queue, 
> and it would take several days to determine that one or both was going 
> to be unavailable. Sometimes a few more days trying to juggle dates, 
> before giving up. So then I'd try again, finally getting a review 
> manager and reviewee all lined up and in sync. Sometimes I'd be 
> out-of-town or very busy somewhere during the process, further slowing it.

Violent agreement. This makes the process slow and usually rules out 
tight scheduling.

> 
> It seems like some kind of automatic scheduling system could do the 
> work. Often what is needed is persistence rather than human 
> intelligence. Does anyone know of such an automated system? It would 
> have to be email based, or at least the notification part would have to be.

Seems like your looking for a trouble ticket system. At least smth. like 
that.

Thomas