Re: [boost] Reference to SF tracker is important

From: Aleksey Gurtovoy (agurtovoy_at_[hidden])
Date: 2005-07-13 17:14:53

David Abrahams writes:
>> It isn't referenced on the home page. 
>
> Sure it is.  "Request Support" in the left-hand column.  It probably
> could be more prominent, and more routes to the tracker should be
> better emphasized, e.g. through the "Report Bugs" and "Suggest
> Features"  links.  Those two pages tend to discourage using the
> tracker, but now that tracker entries get automatically sent to the
> lists, I'd say we should explicitly encourage it and discourage
> sending these reports to the lists.

I disagree. The fact that they are sent to the list doesn't mean that
the submitter follows the list, which in its turn means that if you
want to make sure that they see your reply, you and anybody else who
might have something to say should reply on the tracker itself, which
is a pain and greatly reduces chances of the submitter getting a
reply, in particular because people who are not library maintainers
but are on the list and might have something to say most definitely
won't go to the tracker to do that.

-- 
Aleksey Gurtovoy
MetaCommunications Engineering